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Privacy Policy

Transparency about how your data is collected and used.

Last Updated: April 13, 2026


1. Information We Collect

To provide quality FF&E installation services, we may collect the following information:

  • Contact details: Name, email address, and phone number
  • Service location: Your physical address for on-site visits
  • Project specifics: Photos of the work area and details about your installation needs
  • Payment information: Billing address and payment details (processed through secure third-party providers)

2. How We Use Your Information

We use the information collected to:

  • Schedule and perform requested services
  • Provide accurate cost estimates and invoices
  • Communicate updates regarding your appointments
  • Send follow-ups or seasonal maintenance reminders (you may opt out at any time)

3. Sharing Your Information

We respect your privacy and do not sell your personal data.

We may share your information only in the following circumstances:

  • Service partners: When a specialized subcontractor is required for your project
  • Service providers: Trusted third parties that help us operate our business (such as payment processors or messaging platforms)
  • Legal requirements: When required by law or to protect the safety and rights of our business and clients


4. SMS Communications & Terms of Service

By providing your phone number through our website forms, you consent to receive SMS (text) messages from Firehawk Art Installers. These messages may include:

  • Appointment confirmations and reminders
  • Service or project updates
  • Order alerts and notifications
  • Customer support communications


Message frequency may vary
based on your interactions with us.

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out & Support

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive SMS communications unless you opt back in.

For assistance, reply HELP or contact us directly:

Use of Information

We collect and use personal information, including phone numbers, to:

  • Provide and manage our services
  • Communicate with you regarding appointments or services
  • Send relevant updates and notifications

Data Sharing & Privacy

We value your privacy. SMS opt-in data, consent, and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.

We may share your information with service providers strictly for operational purposes (such as messaging platforms) to deliver SMS communications.


5. Data Security

We implement standard security measures to protect your personal information.

Digital records are stored on secure servers, and any physical records are handled carefully to prevent unauthorized access.6. Your Rights

You have the right to:

  • Request a copy of the information we have on file
  • Ask us to update or correct inaccurate information
  • Request deletion of your contact information from marketing communications


7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Firehawk Art Installers
Phone: (407) 573-7775
Email: hello@firehawkartinstallers.com